Creating an Innovative Culture


Creating an Innovative Culture

The importance of innovation. Business model to create and sustain innovation at workplace. Identifying and overcoming barriers to creating an innovative workplace culture...

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 Building Business Acumen Training malaysia


Building Business Acumen Training

Business acumen is the collection of knowledge, skills, and experiences that transforms us into indispensable strategic partners in our organisation. Use the 5 Business Drivers to understand how companies make money

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 High Performance Culture


Building a High Performance Culture

Create awareness to unlock human potential, boost productivity, motivate, inspire and make a significant and lasting difference in your organization.

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 Personal branding training Malaysia


Personal Branding, Appearance & Behaviour

Recognize the significance of your image as a component of corporate branding, how your ‘self-brand’ is in congruence with your ‘corporate brand’ and be outstanding to represent your company.

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Multi-tasking Skills Training malaysia


Multi-tasking Skills Training

Multitasking has become the mantra of the new millennium . . . a term often accompanied by the cry, “We’ve got to do more with less.” If so, one thing is for sure . . . yesterday’s tactics won’t get the job done. This timely workshop addresses this reality head-on.

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 Time Management Skills Training malaysia


Time Management Skills Training

In this course, participants will practice techniques that will help them achieve more effective use of their time so that they can direct their energy towards the activities that counts. Actually, time management training is not about learning just one skill.

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 Leadership through NLP


Leadership through NLP

Option 1 - Dynamic Leadership through subliminal persuasion.
Option 2 - The Colored Brain Leader
Option 3 - Breakthrough Leadership: VUCA!

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21st Century Leadership Skills training malaysia


21st Century Leadership Skills training

To provide an understanding of the concept, process & functions of management and leadership. If your actions inspire others to dream more, learn more, do more, and become more, you are a leader" John Quincy Adams

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IT Training malaysia


IT Training malaysia

BASIC, INTERMEDIARY & ADVANCED TRAINING FOR:

MS WORD
MS POWERPOINT
MS EXCEL


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Creative Thinking Skills programs malaysia


Creative Thinking Skills programs

The two-day Innovative & Creative Thinking training course is designed to teach you our unique creativity and innovation process. You will discover your personal creative thinking style, learn how to put together a dynamic and peak…….

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 High Performance Culture


Negotiation using NLP

Develop an understanding of a practical meaning of reframe & Powerful Communications in negotiations. Explore the inner factor that influence the negotiations & Understand how others process information.

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Building self-confidence Training malaysia


Building self-confidence Training

Self-confidence is extremely important in almost every aspect of our lives, yet so many people struggle to find it. Sadly, this can be a vicious circle: people who lack self-confidence can find it difficult to become successful. ….

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Train the trainer Training malaysia


Train the trainer Training

This TTT programme will prepare trainers to deliver any training programme to their employees, by developing presentation skills and providing content training. Most suitable for internal process, product and service trainers.….

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Secretarial and Administrative Skills Training malaysia


Secretarial and Administrative Skills Training

A secretary forms an integral part of the workforce of the company, which means she needs to have certain types of skills, in order to manage the flow of the work in the office. It is a secretary, who forms a communication between the head of the office and the other employees.….

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 Mindset Change Training malaysia


Mindset Change Training

Assess and / or reassess their strengths and improvement areas (in reference to their attitude, values, skills, knowledge, experience, network etc.). Identify and / or reconnect with activities that optimise their strengths, and.….

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 Mind Mapping Skills


Mind Mapping Skills

Created by Tony Buzan, Mind Mapping is one of the world’s best thinking tools. This course is designed to teach the mind mapping technique and show you how to use mind maps within the work environment.

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 Clerical Development program malaysia


Clerical Development program

P-KAP or Clerical Member of Excellence Program Conducted in English & Bahasa Malaysia depending on the client's requirement. Generally, every employee in an organization has his/her own role and responsibilities. Workers in clerical group is.….

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 Filing & Records Management programs malaysia


Filing & Records Management

Often we hear a business is only as good as its records. All correspondence with clients, financial information, market and clients' facts are all kept in files. With inefficient filing and record management practices, your agency can lose time, money and information..….

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 knowledge management training malaysia


Knowledge management training

Understand the importance of KM. Play a major role in shaping the requirements for your departments. Differentiate the various types of knowledge.

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 Waste Management Skills Workshop malaysia


Waste Management Training

This is a 1-day Personalized Experiential Learning Program that allows participants to identify, utilize and understand their responsibility towards waste management regulation and requirement in Malaysian Law for Waste Management...….

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 ISO 13485:2016 Upgrade Training malaysia


ISO 13485:2016 Upgrade Training

13485:2016 Standard: Medical Devices – Quality Management System – Requirements for Regulatory Purposes. Organizations have until March 1, 2019 to upgrade from ISO 13485:2003 to ISO 13485:2016....….

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 Critical & Analytical Thinking Skills training malaysia


Critical & Analytical Thinking Skills

A Personalized Experiential Learning Program that allows participants to identify, utilize and understand critical and analytical thinking skills. The study of clear and unclear thinking will flex the mental muscles on rationality,....….

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 Handling Toxic & Hazardous Material training malaysia


Handling Toxic & Hazardous Material training

The Program ensures that the participants understand the overview of OSH and learn “how” accidents occur at jobsites due to improper toxic and hazardous material management. The program will assist....….

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 Creative Problem Solving Skills


Creative Problem Solving Skills

Understand and apply an effective problem-solving process. Recognise and resolve business problems. Collaborate with others to solve problems.

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Six Thinking Hats training malaysia


Six Thinking Hats Training

Explain the meaning, the best choice of hat and uses of the six thinking hats. Apply the six thinking hats in different situations, problem solving, process improvement and solution finding.

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Stress management skills Training malaysia


Stress management skills Training malaysia

Discover their sources of stress. Understanding the Power of Solution Focused Mindset. Understand how does ‘Growth Mindset’ minimize self-imposed stress.

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 Motivation for Managers & Executives Skills Workshop malaysia


Motivation for Managers & Executives

MOTIVATION FOR MANAGEMENT - Positive Vibes at Boardroom
MOTIVATION FOR EXECUTIVES - Positive Vibes at THE WORKPLACE

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 Change Management Skills


Change Management Skills

Understand change. Describe how to implement a change program. Identify and overcome obstacles to change.

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 Seven Habits of Highly Effective People training malaysia


Seven Habits of Highly Effective People

Seven Habits of Highly Effective People by Stephen R. Covey is an excellent book that probably almost everyone has heard of. It's a "can't miss" success formula...

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 EQ - Emotional Intelligence Training malaysia


EQ - Emotional Intelligence

Self-Awareness - Exercise 1 - Name that feeling exercise
Self-Regulation - Exercise 2 – What are you telling yourself
Self-Motivation - Exercise 3 – Eye on the goal
Empathy - Exercise 4 – Communicating at all level
Effective Relationship.

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 Team Building Training malaysia


Motivation for Managers & Executives

Link team efforts to department or functional goals. Recognize when a team is working well or not. Use techniques for helping a team assess how well it is functioning

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 Corporate Grooming Business Etiquette Training malaysia


Corporate Grooming Business Etiquette

Your personal journey to enhancing your status and career by looking, sounding and behaving professionally The way you present yourself in business is an expression of your professionalism and individuality. Your ability…

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 Future Trends in Leadership Development programs malaysia


Future Trends in Leadership Development

Soon to be obsolete leadership development strategies of the past, although effective, are no longer suitable in today’s management environment. There are new trends, challenges, behaviours, attitudes to deal with. Today, just..…

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Customer Care Training
Touch n Go

According to Dash, the training was fantastic. She had a good time. Even though she has been in the Service industry for 15 years, she felt she still learned new things during this program. To her, the highlight was Shahrukh's L.I.S.T technique to create a smooth conversation flow with the customer. Hence, enhancing customer convenience in interacting with us.



Telesales Training
Affin Bank Berhad

Testimonial for Shahrukh's telesales training. One week after the training, an interview with the Head of Telemarketing at Affin Bank - Mr. Prem Kumar, about the training impact and increase in sales.



Telesales & Service Training
Google & alibaba.com

How Shahrukh's Consultative Sales training approach helped Google Adwords and alibaba.com sales teams increase revenue. Here is what their ace performer has to say about his customer interaction after the training. Watch the video.



Live Chat training
Coway Malaysia

The live chat customer support team at Coway Malaysia feels that this program will help them improve their level of communication. Also, the short cuts / canned messages developed in the classroom will help them communicate with their customers at a more human level. The previous shortcuts lacked feeling or the human touch.



Debt collection training
Desa Capital

A tough debt collection situation. These finance company collection agents are collecting debt from blacklisted customers. This involves training on elements of persuasion beyond a basic collection approach. How did their life become easier while collecting from such individuals after Shahrukh's training? Watch the video.



OUR VISION

Facilitating Customer Delight through Professionalism in Human Capital Development

OUR MISSION

To provide leading edge customized training solutions in each campaign
To develop an experienced team of consultants with impeccable knowledge and experience in their relevant areas of expertise

OUR VALUES

Honesty, Integrity, Sincerity

corporate training in malaysia

Shahrukh Moghal - Managing Consultant
Quality Input Resources Sdn Bhd
Unit 13-G, Jalan OP 1/2,
1 Puchong Business Park, 47160,
Puchong, Selangor, Malaysia.
M: 0123278240 Email: shahrukh@contactskills.com
web: www.contactskills.com
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