Creating an Innovative Culture
The importance of innovation.
Business model to create and sustain innovation at workplace.
Identifying and overcoming barriers to creating an innovative workplace culture...
Building Business Acumen Training
Business acumen is the collection of knowledge, skills, and experiences that transforms us into indispensable strategic partners in our organisation. Use the 5 Business Drivers to understand how companies make money
Building a High Performance Culture
Create awareness to unlock human potential, boost productivity, motivate, inspire and make a significant and lasting difference in your organization.
Personal Branding, Appearance & Behaviour
Recognize the significance of your image as a component of corporate branding, how your ‘self-brand’ is in congruence with your ‘corporate brand’ and be outstanding to represent your company.
Multi-tasking Skills Training
Multitasking has become the mantra of the new millennium . . . a term often accompanied by the cry, “We’ve got to do more with less.” If so, one thing is for sure . . . yesterday’s tactics won’t get the job done. This timely workshop addresses this reality head-on.
Time Management Skills Training
In this course, participants will practice techniques that will help them achieve more effective use of their time so that they can direct their energy towards the activities that counts. Actually, time management training is not about learning just one skill.
Leadership through NLP
Option 1 - Dynamic Leadership through subliminal persuasion.
Option 2 - The Colored Brain Leader
Option 3 - Breakthrough Leadership: VUCA!
21st Century Leadership Skills training
To provide an understanding of the concept, process & functions of management and leadership. If your actions inspire others to dream more, learn more, do more, and become more, you are a leader" John Quincy Adams
IT Training malaysia
BASIC, INTERMEDIARY & ADVANCED TRAINING FOR:
MS WORD
MS POWERPOINT
MS EXCEL
Creative Thinking Skills programs
The two-day Innovative & Creative Thinking training course is designed to teach you our unique creativity and innovation process. You will discover your personal creative thinking style, learn how to put together a dynamic and peak…….
Negotiation using NLP
Develop an understanding of a practical meaning of reframe & Powerful Communications in negotiations. Explore the inner factor that influence the negotiations & Understand how others process information.
Building self-confidence Training
Self-confidence is extremely important in almost every aspect of our lives, yet so many people struggle to find it. Sadly, this can be a vicious circle: people who lack self-confidence can find it difficult to become successful. ….
Train the trainer Training
This TTT programme will prepare trainers to deliver any training programme to their employees, by developing presentation skills and providing content training. Most suitable for internal process, product and service trainers.….
Secretarial and Administrative Skills Training
A secretary forms an integral part of the workforce of the company, which means she needs to have certain types of skills, in order to manage the flow of the work in the office. It is a secretary, who forms a communication between the head of the office and the other employees.….
Mindset Change Training
Assess and / or reassess their strengths and improvement areas (in reference to their attitude, values, skills, knowledge, experience, network etc.). Identify and / or reconnect with activities that optimise their strengths, and.….
Mind Mapping Skills
Created by Tony Buzan, Mind Mapping is one of the world’s best thinking tools. This course is designed to teach the mind mapping technique and show you how to use mind maps within the work environment.
Clerical Development program
P-KAP or Clerical Member of Excellence Program Conducted in English & Bahasa Malaysia depending on the client's requirement. Generally, every employee in an organization has his/her own role and responsibilities. Workers in clerical group is.….
Filing & Records Management
Often we hear a business is only as good as its records. All correspondence with clients, financial information, market and clients' facts are all kept in files. With inefficient filing and record management practices, your agency can lose time, money and information..….
Knowledge management training
Understand the importance of KM.
Play a major role in shaping the requirements for your departments.
Differentiate the various types of knowledge.
Waste Management Training
This is a 1-day Personalized Experiential Learning Program that allows participants to identify, utilize and understand their responsibility towards waste management regulation and requirement in Malaysian Law for Waste Management...….
ISO 13485:2016 Upgrade Training
13485:2016 Standard: Medical Devices – Quality Management System – Requirements for Regulatory Purposes. Organizations have until March 1, 2019 to upgrade from ISO 13485:2003 to ISO 13485:2016....….
Critical & Analytical Thinking Skills
A Personalized Experiential Learning Program that allows participants to identify, utilize and understand critical and analytical thinking skills. The study of clear and unclear thinking will flex the mental muscles on rationality,....….
Handling Toxic & Hazardous Material training
The Program ensures that the participants understand the overview of OSH and learn “how” accidents occur at jobsites due to improper toxic and hazardous material management. The program will assist....….
Creative Problem Solving Skills
Understand and apply an effective problem-solving process.
Recognise and resolve business problems.
Collaborate with others to solve problems.
Six Thinking Hats Training
Explain the meaning, the best choice of hat and uses of the six thinking hats.
Apply the six thinking hats in different situations, problem solving, process improvement and solution finding.
Stress management skills Training malaysia
Discover their sources of stress. Understanding the Power of Solution Focused Mindset.
Understand how does ‘Growth Mindset’ minimize self-imposed stress.
Motivation for Managers & Executives
MOTIVATION FOR MANAGEMENT - Positive Vibes at Boardroom
MOTIVATION FOR EXECUTIVES - Positive Vibes at THE WORKPLACE
Change Management Skills
Understand change.
Describe how to implement a change program.
Identify and overcome obstacles to change.
Seven Habits of Highly Effective People
Seven Habits of Highly Effective People by Stephen R. Covey is an excellent book that probably almost everyone has heard of. It's a "can't miss" success formula...
EQ - Emotional Intelligence
Self-Awareness - Exercise 1 - Name that feeling exercise
Self-Regulation - Exercise 2 – What are you telling yourself
Self-Motivation - Exercise 3 – Eye on the goal
Empathy - Exercise 4 – Communicating at all level
Effective Relationship.
Motivation for Managers & Executives
Link team efforts to department or functional goals. Recognize when a team is working well or not.
Use techniques for helping a team assess how well it is functioning
Corporate Grooming Business Etiquette
Your personal journey to enhancing your status and career by looking, sounding and behaving professionally The way you present yourself in business is an expression of your professionalism and individuality. Your ability…
Future Trends in Leadership Development
Soon to be obsolete leadership development strategies of the past, although effective, are no longer suitable in today’s management environment. There are new trends, challenges, behaviours, attitudes to deal with. Today, just..…
According to Dash, the training was fantastic. She had a good time. Even though she has been in the Service industry for 15 years, she felt she still learned new things during this program. To her, the highlight was Shahrukh's L.I.S.T technique to create a smooth conversation flow with the customer. Hence, enhancing customer convenience in interacting with us.
Testimonial for Shahrukh's telesales training. One week after the training, an interview with the Head of Telemarketing at Affin Bank - Mr. Prem Kumar, about the training impact and increase in sales.
How Shahrukh's Consultative Sales training approach helped Google Adwords and alibaba.com sales teams increase revenue. Here is what their ace performer has to say about his customer interaction after the training. Watch the video.
The live chat customer support team at Coway Malaysia feels that this program will help them improve their level of communication. Also, the short cuts / canned messages developed in the classroom will help them communicate with their customers at a more human level. The previous shortcuts lacked feeling or the human touch.
A tough debt collection situation. These finance company collection agents are collecting debt from blacklisted customers. This involves training on elements of persuasion beyond a basic collection approach. How did their life become easier while collecting from such individuals after Shahrukh's training? Watch the video.
Shahrukh Moghal - Managing Consultant
Quality Input Resources Sdn Bhd
Unit 13-G, Jalan OP 1/2,
1 Puchong Business Park, 47160,
Puchong, Selangor, Malaysia.
M: 0123278240 Email: shahrukh@contactskills.com
web: www.contactskills.com
