Team Building is a process in which a work group examines how it is currently operating, identifies how it could improve its effectiveness, and implements the procedures and processes that enable it to get the job done in the best possible way. In this course, the participants will focus on how teamwork can impact positively on accomplishing tasks and on conflict resolution in work teams. They will define their roles in improving the quality of services/products that your company provides, and they will build teamwork skills.
Improving team performance and the quality of our service/product.
Characteristics of high performing teams: Key factors in team effectiveness
Group dynamics: what happens in a group and why
Strategies for improving teamwork: Leadership skills
Problem solving in groups: directing ourselves to get things done
Feedback: a key element in opening up communication
instil teamwork spirit among participants.
To test participant's mental strength and self-endurance in achieving goals.
To encourage participants to realize the importance of planning in implementing a project in order to ensure success
To inculcate the habit of adhering to rules and procedure and loving work at the same time.
A combination of lectures, diagnostic activities, simulations, activities, games, videos and role play exercises