Kaizen Training malaysia


Kaizen Training

Understand the concepts and implementation of Kaizen.
Have a working knowledge of the 3 legs supporting continuous improvement
Enhance their awareness of wastes reduction..….

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 Lean Manufacturing Training malaysia


Lean Manufacturing Training

Understand the concepts and implementation of Lean Organization
Have a working knowledge of Kaizen and Continuous Improvement
Enhance awareness of wastes reduction in order to do something about..….

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 Cost Reduction without people reduction Training malaysia


Cost Reduction without people reduction

Understand the concepts and implementation of Lean Organization
Have a working knowledge of Kaizen and Continuous Improvement
Enhance awareness of wastes reduction in order to do something about..….

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 Industry 4.0 Training malaysia


Industry 4.0 Training

INDUSTRY 4.0 Industry 4.0 is part of “Future Projects” identified by many governments today as part of their High-Tech Strategy Action Plans representing a major opportunity to establish integrated industry lead markets...….

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Top Management Training Malaysia


Business Continuity Planning

Risk evaluation and control, Business Impact Analysis, Developing Business Continuity Strategies, Emergency Response and Operations, Developing and Implementing Business Continuity Plans....

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 Production Planning, Scheduling and Control Training malaysia


Production Planning, Scheduling and Control

The Natural of Planning and Control, Capacity Planning and Control, Inventory Planning and Control, Material Replenishment Planning (MRP), Just in Time Planning and Control...….

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 Procurement and Inventory Management Training malaysia


Business Process Reengineering

acquire a comprehensive understanding of what BPR is about, help in the organization improvement plan, know the step by step methodology to implement BPR, discern the support factors of BPR..

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 Procurement and Inventory Management Training malaysia


Procurement and Inventory Management

Purchasing plays an important role in the profitability and success of every business. The way the purchasing function is managed and run will greatly influence the company’s bottom line. This programme...

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 Productivity Improvement Profit Maximization Training malaysia


Productivity Improvement Profit Maximization

Acquire a comprehensive understanding of what BPR is about. Help in the organization improvement plan. Know the step by step methodology to implement BPR. Discern the support factors of BPR...….

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 Knowledge Management Training malaysia


Knowledge Management Training

Knowledge is the full utilization of information and data, coupled with the potential of people's skills, competencies, ideas, intuitions, commitments and motivations. In today's economy, knowledge is people, money, leverage, learning...

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 Project Management Skills programs malaysia


Project Management Skills

- Project Management Professional (PMP®)
- Certified Associate in Project Management (CAPM®)
- PRojects IN Controlled Environments (PRINCE2®)
- MS Project...

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 Industrial Accident Prevention & Hazard Training malaysia


Industrial Accident Prevention & Hazard

Understand their individual responsibility towards Occupational Safety and Health (OSH). Frame out accident investigation and preventative measurement with safe system of work...

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 Supply Chain Management Training malaysia


Supply Chain Management

Have a comprehensive overview of the various aspects of Supply Chain Management. Link Forecasting to Cost control. Enhance Understanding and Decision making capability in Scheduling & Sequencing...

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 Value stream mapping Skills Training malaysia


Value stream mapping Skills

Value Stream Mapping enables a company to identify and eliminate waste, thereby streamlining work processes, cutting lead times, reducing costs and increasing quality. Through Value Stream Mapping,...

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 Time Management Skills Training malaysia


Time Management Skills

In this course, participants will practice techniques that will help them achieve more effective use of their time so that they can direct their energy towards the activities that counts. Actually, time management training is...

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 Crisis Management Skills programs malaysia


Crisis Management Skills

How does one get prepared for the untoward incident of disaster, crisis and business or service disruption? It is inevitable that each of us will be affected by a crisis at one time or another. Virtually no organization...

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 Work Measurement Techniques programs malaysia


Work Measurement Techniques

Speak to any business man or woman today and the subject of conversation will almost always fall within the boundary of tough competition, cost reduction, shrinking market share, globalization, and cheaper labour in some countries...

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 Six Sigma Made Simple Training malaysia


Six Sigma Made Simple

Six Sigma at many organizations simply means a measure of quality that strives for near perfection. Six Sigma is a disciplined, data-driven approach and methodology for eliminating errors or defects in any process...

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 Process Management Skills Training malaysia


Process Management Skills Training malaysia

This program will provide the participants with an overview of DMAIC Methodology followed by a more in depth discussion of the DMAIC Methodology. The purpose of this program is to translate knowledge into action, the steps...

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 Total Quality Management Skills programs malaysia


Total Quality Management

TQM is the way of managing for the future, and is far wider in its application than just assuring product or service quality. It is a way of managing people and business processes to ensure complete customer satisfaction...

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 Creative Problem Solving Skills Training malaysia


Creative Problem Solving Skills

TQM is the way of managing for the future, and is far wider in its application than just assuring product or service quality. It is a way of managing people and business processes to ensure complete customer satisfaction...

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 Handling Toxic & Hazardous Material training malaysia


Handling Toxic & Hazardous Material

The exposure to toxic and hazardous material can be fatal if not manage well. This program is relevant in creating awareness for themselves as well to create an organization par excellence with proactive employees, precise team work and an effective and ...

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 Supervisory Skills Development programs malaysia


Supervisory Skills Development

This 2-day program focuses on the key areas that supervisors are in the organization to do, which is to “achieve results through people,” thereby creating a platform for all supervisors to speak the common language when managing people at the...

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 Waste Management Skills Workshop malaysia


Waste Management Skills

This is a 1-day Personalized Experiential Learning Program that allows participants to identify, utilize and understand their responsibility towards waste management regulation and requirement in Malaysian Law for Waste Management....

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 iso-2015 training malaysia


ISO 2015 training

ISO 2015 Upgrade Consultation and Training....

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 ISO 13485:2016 Upgrade Training malaysia


ISO 13485:2016 Upgrade Training

ISO 13485:2016 Upgrade Training and Consultancy....

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Customer Care Training
Touch n Go

According to Dash, the training was fantastic. She had a good time. Even though she has been in the Service industry for 15 years, she felt she still learned new things during this program. To her, the highlight was Shahrukh's L.I.S.T technique to create a smooth conversation flow with the customer. Hence, enhancing customer convenience in interacting with us.



Telesales Training
Affin Bank Berhad

Testimonial for Shahrukh's telesales training. One week after the training, an interview with the Head of Telemarketing at Affin Bank - Mr. Prem Kumar, about the training impact and increase in sales.



Telesales & Service Training
Google & alibaba.com

How Shahrukh's Consultative Sales training approach helped Google Adwords and alibaba.com sales teams increase revenue. Here is what their ace performer has to say about his customer interaction after the training. Watch the video.



Live Chat training
Coway Malaysia

The live chat customer support team at Coway Malaysia feels that this program will help them improve their level of communication. Also, the short cuts / canned messages developed in the classroom will help them communicate with their customers at a more human level. The previous shortcuts lacked feeling or the human touch.



Debt collection training
Desa Capital

A tough debt collection situation. These finance company collection agents are collecting debt from blacklisted customers. This involves training on elements of persuasion beyond a basic collection approach. How did their life become easier while collecting from such individuals after Shahrukh's training? Watch the video.

OUR VISION

Facilitating Customer Delight through Professionalism in Human Capital Development

OUR MISSION

To provide leading edge customized training solutions in each campaign
To develop an experienced team of consultants with impeccable knowledge and experience in their relevant areas of expertise

OUR VALUES

Honesty, Integrity, Sincerity

corporate training in malaysia

Shahrukh Moghal - Managing Consultant
Quality Input Resources Sdn Bhd
Unit 13-G, Jalan OP 1/2,
1 Puchong Business Park, 47160,
Puchong, Selangor, Malaysia.
M: 0123278240 Email: shahrukh@contactskills.com
web: www.contactskills.com
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