Lean Manufacturing Training malaysia


Lean Manufacturing Training
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 Cost Reduction without people reduction Training malaysia


Cost Reduction without people reduction
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Top Management Training Malaysia


Business Continuity Planning
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 Production Planning, Scheduling and Control Training malaysia


Production Planning, Scheduling & Control
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 Procurement and Inventory Management Training malaysia


Business Process Reengineering
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 Procurement and Inventory Management Training malaysia


Procurement and Inventory Management
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 Productivity Improvement Profit Maximization Training malaysia


Productivity Improvement Profit Maximization
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 Knowledge Management Training malaysia


Knowledge Management Training
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 Project Management Skills programs malaysia


Project Management Skills
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 Industrial Accident Prevention & Hazard Training malaysia


Industrial Accident Prevention & Hazard
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 Supply Chain Management Training malaysia


Supply Chain Management
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 Value stream mapping Skills Training malaysia


Value stream mapping Skills
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 Crisis Management Skills programs malaysia


Crisis Management Skills
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 Work Measurement Techniques programs malaysia


Work Measurement Techniques
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 Process Management Skills Training malaysia


Process Management Skills Training malaysia
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 Total Quality Management Skills programs malaysia


Total Quality Management
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 Creative Problem Solving Skills Training malaysia


Creative Problem Solving Skills
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 Handling Toxic & Hazardous Material training malaysia

Handling Toxic & Hazardous Material
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 Supervisory Skills Development programs malaysia


Supervisory Skills Development
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 ISO 13485:2016 Upgrade Training malaysia


ISO 13485:2016 Upgrade Training
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TESTIMONIAL VIDEOS




Customer Care Training
Touch n Go

According to Dash, the training was fantastic. She had a good time. Even though she has been in the Service industry for 15 years, she felt she still learned new things during this program. To her, the highlight was Shahrukh's L.I.S.T technique to create a smooth conversation flow with the customer. Hence, enhancing customer convenience in interacting with us.



Telesales Training
Affin Bank Berhad

Testimonial for Shahrukh's telesales training. One week after the training, an interview with the Head of Telemarketing at Affin Bank - Mr. Prem Kumar, about the training impact and increase in sales.



Telesales & Service Training
Google & alibaba.com

How Shahrukh's Consultative Sales training approach helped Google Adwords and alibaba.com sales teams increase revenue. Here is what their ace performer has to say about his customer interaction after the training. Watch the video.



Live Chat training
Coway Malaysia

The live chat customer support team at Coway Malaysia feels that this program will help them improve their level of communication. Also, the short cuts / canned messages developed in the classroom will help them communicate with their customers at a more human level. The previous shortcuts lacked feeling or the human touch.



Debt collection training
Desa Capital

A tough debt collection situation. These finance company collection agents are collecting debt from blacklisted customers. This involves training on elements of persuasion beyond a basic collection approach. How did their life become easier while collecting from such individuals after Shahrukh's training? Watch the video.

OUR VISION

Facilitating Customer Delight through Professionalism in Human Capital Development

OUR MISSION

To provide leading edge customized training solutions in each campaign
To develop an experienced team of consultants with impeccable knowledge and experience in their relevant areas of expertise

OUR VALUES

Honesty, Integrity, Sincerity

corporate training in malaysia

Shahrukh Moghal - Managing Consultant
Quality Input Resources Sdn Bhd
Unit 13-G, Jalan OP 1/2,
1 Puchong Business Park, 47160,
Puchong, Selangor, Malaysia.
M: 0123278240 Email: shahrukh@contactskills.com
web: www.contactskills.com
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