TQM - TOTAL QUALITY MANAGEMENT

our clients


TRAINING DETAILS

Program synopsis

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TQM is the way of managing for the future, and is far wider in its application than just assuring product or service quality. It is a way of managing people and business processes to ensure complete customer satisfaction at every stage, internally and externally. TQM, combined with effective leadership, results in organizations doing the right things right, first time.

Our Expert Trainers

Our trainers are PSMB Certified. They possess vast relevant experience in their own specific fields as practitioners and trainers. Each comes with an impressive list of clients whom they have personally rendered their training services to. Trainer profiles are attached with each training proposal sent to clients.

To request for proposal

Please email Shahrukh Moghal at:
shahrukh@contactskills.com

Program objectives

Upon actively participating in this course, you will be able to:

understand what TQM is, and how it can be developed in an organization
understand how to achieve TQM and why quality is everyone’s business.
be able to draw out an action plan to start
understand the proper techniques to implement and sustain the TQM in such a way as
to achieve a state of excellence

Workshop methodology

Highly interactive training with lots of related activities & games to provide participants with a CLEAR understanding of TQM.

Who should attend

Executives, Engineers, Managers & Supporting Personnel

 




 

corporate training in malaysia




corporate training in malaysia

 

corporate training in malaysia



corporate training in malaysia

 

OUR VISION

Facilitating Customer Delight through Professionalism in Human Capital Development

OUR MISSION

To provide leading edge customized training solutions in each campaign
To develop an experienced team of consultants with impeccable knowledge and experience in their relevant areas of expertise

OUR VALUES

Honesty, Integrity, Sincerity

corporate training in malaysia

Nuhad Tanweer - Director
Quality Input Resources Sdn Bhd
No. 717, Block A3, Leisure Commerce Square, Jalan PJS 8/9,
Bandar Sunway, 46150, Petaling Jaya, Selangor, Malaysia.
M: 0123278240 Email: shahrukh@contactskills.com
web: www.contactskills.com