Business Process Redesigning or Reengineering training course seminar

Program Overview


Business Process Redesigning or Reengineering represents an approach made famous by Michael Hammer from the Massachusetts Institute of Technology (MIT) who published an article in the Harvard Business Review (HBR). Most of the work being done in organizations does not add any value for customers, and this work should be removed, not accelerated through automation. Instead, companies should reconsider their processes in order to maximize customer value, while minimizing the consumption of resources required for delivering their product or service

Who should attend

This program will benefit all officers, supervisors, engineers, managers, and those who have been assigned to enhance/improve efficiency and reduce wastages in the organization, and for those who wish to improve their understanding and skills in relation to redesigning their business processes. Practical for all industries

Program objectives

Upon actively participating in this course, you will be able to:

acquire a comprehensive understanding of what BPR is about
help in the organization improvement plan
know the step by step methodology to implement BPR
discern the support factors of BPR
avoid the pitfalls when implementing BPR
broaden the relationship with other improvement principles

Our Expert Trainers

Our trainers are PSMB Certified. They possess vast relevant experience in their own specific fields as practitioners and trainers. Each comes with an impressive list of clients whom they have personally rendered their training services to. Trainer profiles are attached with each training proposal sent to clients.


Materials: Notes, Bullet point presentation. Essays. Articles and newspaper cuttings.
Delivery: Power Point notes Flip chart. Group discussions.
Case studies. Practical cases and group exercises.


Facilitating Customer Delight through Professionalism in Human Capital Development


To provide leading edge customized training solutions in each campaign
To develop an experienced team of consultants with impeccable knowledge and experience in their relevant areas of expertise


Honesty, Integrity, Sincerity

corporate training in malaysia

Shahrukh Moghal - Managing Consultant
Quality Input Resources Sdn Bhd
Unit 13-G, Jalan OP 1/2,
1 Puchong Business Park, 47160,
Puchong, Selangor, Malaysia.
M: 0123278240 Email:
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