TRAINING OBJECTIVES & CONTENT

The Natural of Planning and Control

What is planning and control?
Planning and control activities
The volume variety effect on planning and control
Learning Activity – Case Study

Capacity Planning and Control

What is capacity planning and control?
Measuring demand and capacity
The alternative capacity plans
Choosing a capacity plans
Learning Activity – Case Study

Inventory Planning and Control

The volume decision – how much to order?
The timing decision – when to place an order?
Inventory analysis and control system
Learning Activity – Case Study

Material Replenishment Planning (MRP)

What is MRP?
What is required to run MRP I?
MRP Calculation
Extension of MRP I
Learning Activity – Case Study

Just in Time Planning and Control

What is Just in Time (JIT)? JIT techniques JIT planning and Control JIT vs MRP Learning Activity – Case Study

Methodology

Hands-on exercises
Group discussions
Case studies
Interactive storytelling
Commentary on other companies / industries
Video presentation

To request for proposal

Please email Shahrukh Moghal at:
shahrukh@contactskills.com

Facebook Twitter Google LinkedIn

 

Program objectives

Upon actively participating in this course, you will be able to:

Appreciate the roles of production planning, scheduling and control, and its objectives, functions.
Explain a comprehensive overview of the various aspects of operation.
Exercise and enhance your forecasting skills by applying proven methods.
Understand the benefits of aggregate planning and identify the suitable aggregate planning methods for your production plan.
Understand the principles of demand and capacity management, and Master Production Scheduling mechanism.
Identify the process of creating accurate and feasible Master Scheduling for Production (MPS).
Describe benefits, principles and mechanisms of Material Requirement Planning (MRP).
Elevate material planning linkage to operational effectiveness.
Attain practical operation scheduling and inventory control techniques that are available and can be applied.
Learn the reports, evaluation tools and techniques for the analysis of production problems.
Acquire various production planning and control tools.
Improve your production efficiency, save time, cost and inventory.
Extend your professional skills and add your career value.

Who should attend

This programme would be highly beneficial to Production Managers, Executives and Senior Supervisors who are responsible for manufacturing. Others involved in planning and production control would also benefit from this programme, which includes personnel from planning, purchasing, and customer control.

Our Expert Trainers

Our trainers are PSMB Certified. They possess vast relevant experience in their own specific fields as practitioners and trainers. Each comes with an impressive list of clients whom they have personally rendered their training services to. Trainer profiles are attached with each training proposal sent to clients.


Training & Testimonial Videos
-- -- ---- ------ ------ -- -- --- -- --- --- --- --- -- -
Back to top


Training video in Pakistan
Delivery in Urdu & English
Developing Customer Centricity





Testimonial from zameen com
Pakistan's largest property portal




Customer Care Training
Touch n Go

According to Dash, the training was fantastic. She had a good time. Even though she has been in the Service industry for 15 years, she felt she still learned new things during this program. To her, the highlight was Shahrukh's L.I.S.T technique to create a smooth conversation flow with the customer. Hence, enhancing customer convenience in interacting with us.



Telesales Training
Affin Bank Berhad

Testimonial for Shahrukh's telesales training. One week after the training, an interview with the Head of Telemarketing at Affin Bank - Mr. Prem Kumar, about the training impact and increase in sales.



Telesales & Service Training
Google & alibaba.com

How Shahrukh's Consultative Sales training approach helped Google Adwords and alibaba.com sales teams increase revenue. Here is what their ace performer has to say about his customer interaction after the training. Watch the video.



Live Chat training
Coway Malaysia

The live chat customer support team at Coway Malaysia feels that this program will help them improve their level of communication. Also, the short cuts / canned messages developed in the classroom will help them communicate with their customers at a more human level. The previous shortcuts lacked feeling or the human touch.



Debt collection training
Desa Capital

A tough debt collection situation. These finance company collection agents are collecting debt from blacklisted customers. This involves training on elements of persuasion beyond a basic collection approach. How did their life become easier while collecting from such individuals after Shahrukh's training? Watch the video.





OUR VISION

Facilitating Customer Delight through Professionalism in Human Capital Development

OUR MISSION

To provide leading edge customized training solutions in each campaign
To develop an experienced team of consultants with impeccable knowledge and experience in their relevant areas of expertise

OUR VALUES

Honesty, Integrity, Sincerity

corporate training in malaysia

Shahrukh Moghal - Managing Consultant
Quality Input Resources Sdn Bhd
Unit 13-G, Jalan OP 1/2,
1 Puchong Business Park, 47160,
Puchong, Selangor, Malaysia.
M: 0123278240 Email: shahrukh@contactskills.com
web: www.contactskills.com
Facebook Twitter Google LinkedIn