Program Overview

How does one get prepared for the untoward incident of disaster, crisis and business or service disruption? It is inevitable that each of us will be affected by a crisis at one time or another. Virtually no organization - irrespective of its size, nature of business or location - is immune from a crisis situation. Emergencies can arise at any time and from many causes. Crisis management is a relatively new field of management. Typically, proactive crisis management activities include forecasting potential crises and planning how to deal with them. Hopefully, organizations have time and resources to complete a crisis management plan before they experience a crisis. Crisis management in the face of a current, real crisis includes identifying the real nature of a current crisis, intervening to minimize damage and recovering from the crisis.

Who should attend

This program is prepared for Crisis Management team members.

Program objectives

Participants attending this seminar:

Acquire an eye for the symptoms & causes of crises, and the knowledge on how to handle them
Critically examine a few selected crisis case studies to learn about effective vs. ineffective ways of handling a crisis situation
Participate in interactive exercises
Understand the leadership styles that can help or blind you
Anticipate problems and enhance strategic roles in assisting organization
Reduce the likeliness that organization may suffer huge losses
Anyone who wants to learn about effectively managing a crisis situation.

Our Expert Trainers

Our trainers are PSMB Certified. They possess vast relevant experience in their own specific fields as practitioners and trainers. Each comes with an impressive list of clients whom they have personally rendered their training services to. Trainer profiles are attached with each training proposal sent to clients.

Methodology

Materials: Notes, Bullet point presentation. Essays. Articles and newspaper cuttings. Delivery: Power Point notes Flip chart. Group discussions. Case studies. Practical cases and group exercises.