REQUEST FOR PROPOSAL
Program synopsis
In the simplest sense, the supply chain is the process of creating products for customers. Supply chains span from raw materials, to manufacturing, distribution, transportation, warehousing, and product sales. As you can imagine, when the number of resources, operations, and functions increase, managing this supply chain can become very complex. As a result, managing a portfolio of assets and relationships to transform raw material into finished goods for consumers in the most efficient manner will provide a competitive COST ADVANTAGE edge for your organization.
Who should attend
This programme would be highly beneficial to Managers, Executives, Officers and Supervisors who deal with a whole spectrum of business and organization process, from sales, purchasing, manufacturing, warehousing, logistics, and so on.
Our Expert Trainers
Our trainers are PSMB Certified. They possess vast relevant experience in their own specific fields as practitioners and trainers. Each comes with an impressive list of clients whom they have personally rendered their training services to. Trainer profiles are attached with each training proposal sent to clients.
Program objectives
Upon actively participating in this course, you will be able to:
Have a comprehensive overview of the various aspects of Supply Chain Management
Link Forecasting to Cost control
Enhance Understanding and Decision making capability in Scheduling & Sequencing, thereby reducing costs for internal and external supply chain
Use Cycle Time techniques to reduce costs
Understand and anticipate issues to reduce costs and wastes
Methodology
Hands-on exercises
Group discussions
Case studies
Interactive storytelling
Commentary on other companies / industries
Video presentation
To request for proposal
Please email Shahrukh Moghal at:
shahrukh@contactskills.com
Back to top
According to Dash, the training was fantastic. She had a good time. Even though she has been in the Service industry for 15 years, she felt she still learned new things during this program. To her, the highlight was Shahrukh's L.I.S.T technique to create a smooth conversation flow with the customer. Hence, enhancing customer convenience in interacting with us.
Testimonial for Shahrukh's telesales training. One week after the training, an interview with the Head of Telemarketing at Affin Bank - Mr. Prem Kumar, about the training impact and increase in sales.
How Shahrukh's Consultative Sales training approach helped Google Adwords and alibaba.com sales teams increase revenue. Here is what their ace performer has to say about his customer interaction after the training. Watch the video.
The live chat customer support team at Coway Malaysia feels that this program will help them improve their level of communication. Also, the short cuts / canned messages developed in the classroom will help them communicate with their customers at a more human level. The previous shortcuts lacked feeling or the human touch.
A tough debt collection situation. These finance company collection agents are collecting debt from blacklisted customers. This involves training on elements of persuasion beyond a basic collection approach. How did their life become easier while collecting from such individuals after Shahrukh's training? Watch the video.
Shahrukh Moghal - Managing Consultant
Quality Input Resources Sdn Bhd
Unit 13-G, Jalan OP 1/2,
1 Puchong Business Park, 47160,
Puchong, Selangor, Malaysia.
M: 0123278240 Email: shahrukh@contactskills.com
web: www.contactskills.com
