Having accurate information from data analysis also helps organization to measure performances of processes, branches, business units and many more. The various statistical tools can be used based on the type of data to be analyzed and the type of analysis needed.
Through this training module, one can learn the method to conduct thorough data analysis, present the findings and obtain buy-in from process owners / stakeholders. The program is also extended to educate to encompass data economics; where participants can learn the right amount of data needed to avoid unnecessary lost of man-hour to take data more often than needed.
Understand how data communicates with us
Review current performance based on real data
What you are doing right and should continue
What you are doing wrong and need to change/stop
Use data analytics to create improvement programs
Use data to measure the performance of your suppliers
Enhance customer experience through data