REQUEST FOR PROPOSAL

TRAINING DETAILS

Program synopsis

OSHA occupational safety training malaysia

A 2-day Personalized Experiential Learning Program that allows participants to identify, utilize and understand their responsibility towards statutory regulation and requirement in Occupational Safety and Health (OSH). The Program ensures that the participants understand the overview of OSH and learn “how” accident occurs at jobsite . This program is relevant in creating awareness for themselves as well to create an organization par excellence with proactive employees, precise team work and an effective and cohesive work environment to lead in their respective industry. The Program creates awareness amongst the participants on the needs to ensure safe method at workplace with compliance. Also to implement safety and health measures in their workplace.

Who should attend

Safety and Health Officers
Executive/ Supervisors
Occupational Safety and Health Committee member

Program objectives

Upon actively participating in this course, you will be able to:

Understand their individual responsibility towards Occupational Safety and Health (OSH).
Frame out emergency plan
Understand the causation, prone of accident and incident at workplace
Learn to manage business risk in their organization
Understand the provision, requirement, compliance under the Occupational Safety and Health Act 1994
Create an effective system of control managing safety and health concernsfor organization

Methodology

LECTURE, 
ROLE PLAY, 
INDOOR GROUP DYNAMICS 
AND DISCUSSIONS


Our Expert Trainers

Our trainers are PSMB Certified. They possess vast relevant experience in their own specific fields as practitioners and trainers. Each comes with an impressive list of clients whom they have personally rendered their training services to. Trainer profiles are attached with each training proposal sent to clients.


Training & Testimonial Videos
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Training video in Pakistan
Delivery in Urdu & English
Developing Customer Centricity





Testimonial from zameen com
Pakistan's largest property portal




Customer Care Training
Touch n Go

According to Dash, the training was fantastic. She had a good time. Even though she has been in the Service industry for 15 years, she felt she still learned new things during this program. To her, the highlight was Shahrukh's L.I.S.T technique to create a smooth conversation flow with the customer. Hence, enhancing customer convenience in interacting with us.



Telesales Training
Affin Bank Berhad

Testimonial for Shahrukh's telesales training. One week after the training, an interview with the Head of Telemarketing at Affin Bank - Mr. Prem Kumar, about the training impact and increase in sales.



Telesales & Service Training
Google & alibaba.com

How Shahrukh's Consultative Sales training approach helped Google Adwords and alibaba.com sales teams increase revenue. Here is what their ace performer has to say about his customer interaction after the training. Watch the video.



Live Chat training
Coway Malaysia

The live chat customer support team at Coway Malaysia feels that this program will help them improve their level of communication. Also, the short cuts / canned messages developed in the classroom will help them communicate with their customers at a more human level. The previous shortcuts lacked feeling or the human touch.



Debt collection training
Desa Capital

A tough debt collection situation. These finance company collection agents are collecting debt from blacklisted customers. This involves training on elements of persuasion beyond a basic collection approach. How did their life become easier while collecting from such individuals after Shahrukh's training? Watch the video.




 

corporate training in malaysia

 

corporate training in malaysia

 

corporate training in malaysia



corporate training in malaysia

 

OUR VISION

Facilitating Customer Delight through Professionalism in Human Capital Development

OUR MISSION

To provide leading edge customized training solutions in each campaign
To develop an experienced team of consultants with impeccable knowledge and experience in their relevant areas of expertise

OUR VALUES

Honesty, Integrity, Sincerity

corporate training in malaysia

Shahrukh Moghal - Managing Consultant
Quality Input Resources Sdn Bhd
Unit 13-G, Jalan OP 1/2,
1 Puchong Business Park, 47160,
Puchong, Selangor, Malaysia.
M: 0123278240 Email: shahrukh@contactskills.com
web: www.contactskills.com