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TRAINING DETAILS

Program Overview

Personal branding training malaysia

Recognize the significance of your image as a component of corporate branding, how your ‘self-brand’ is in congruence with your ‘corporate brand’ and be outstanding to represent your company. You will go through a unique and practical process that takes you from vision to action - overcoming any barriers that inhibit the current image you hold of yourself.

At the end of this session, you will Learn the importance of presenting your very best which will enhance your self- image, poise, deportment, confidence level, social interaction and business skills. You will understand the effectiveness of looking good and enhance your presentation skills and eventually upgrade your sales target, corporate image and branding. This section will impose positive energy and enhance the self-confidence of individual as well.

Who should attend

Executives and managers

Program objectives

Evaluate self-image & self esteem, bring out your unique personal branding
Recognize the importance of your image as a component of company performance, service and teamwork – congruence your corporate branding & personal branding
How to work with more passion and positive energy
Create a “Vision to go”
Identify 4 levels of stylish Business Casual (participants are requested to bring their clothes to be analyzed, samples will be shown as well)
Analyzing Color preference on individuals by introducing Universal Energy Colour analysis.
Body line Analysis to determine the best cutting for each individual.
Identify appropriate accessories to style up for different occasions. (participants are required to bring some samples): shoes, belt, scarf, earrings or jewelry.
Personality Style Audit to enhance your personal attributes
Discover self-imposed roadblocks and how to overcome them to a top quality image
Master techniques for consistencies in professional appearance.

Methodology

BEFORE & AFTER PICTURE WILL BE PROVIDED AS REFERENCE OF GUIDELINE
Presentation will be recorded and review on last day

Our Expert Trainers

Our trainers are PSMB Certified. They possess vast relevant experience in their own specific fields as practitioners and trainers. Each comes with an impressive list of clients whom they have personally rendered their training services to. Trainer profiles are attached with each training proposal sent to clients.


Training & Testimonial Videos
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Training video in Pakistan
Delivery in Urdu & English
Developing Customer Centricity





Testimonial from zameen com
Pakistan's largest property portal




Customer Care Training
Touch n Go

According to Dash, the training was fantastic. She had a good time. Even though she has been in the Service industry for 15 years, she felt she still learned new things during this program. To her, the highlight was Shahrukh's L.I.S.T technique to create a smooth conversation flow with the customer. Hence, enhancing customer convenience in interacting with us.



Telesales Training
Affin Bank Berhad

Testimonial for Shahrukh's telesales training. One week after the training, an interview with the Head of Telemarketing at Affin Bank - Mr. Prem Kumar, about the training impact and increase in sales.



Telesales & Service Training
Google & alibaba.com

How Shahrukh's Consultative Sales training approach helped Google Adwords and alibaba.com sales teams increase revenue. Here is what their ace performer has to say about his customer interaction after the training. Watch the video.



Live Chat training
Coway Malaysia

The live chat customer support team at Coway Malaysia feels that this program will help them improve their level of communication. Also, the short cuts / canned messages developed in the classroom will help them communicate with their customers at a more human level. The previous shortcuts lacked feeling or the human touch.



Debt collection training
Desa Capital

A tough debt collection situation. These finance company collection agents are collecting debt from blacklisted customers. This involves training on elements of persuasion beyond a basic collection approach. How did their life become easier while collecting from such individuals after Shahrukh's training? Watch the video.




OUR VISION

Facilitating Customer Delight through Professionalism in Human Capital Development

OUR MISSION

To provide leading edge customized training solutions in each campaign
To develop an experienced team of consultants with impeccable knowledge and experience in their relevant areas of expertise

OUR VALUES

Honesty, Integrity, Sincerity

corporate training in malaysia

Shahrukh Moghal - Managing Consultant
Quality Input Resources Sdn Bhd
Unit 13-G, Jalan OP 1/2,
1 Puchong Business Park, 47160,
Puchong, Selangor, Malaysia.
M: 0123278240 Email: shahrukh@contactskills.com
web: www.contactskills.com
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