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TRAINING DETAILS

Program synopsis

finance for non finance training malaysia

As manager, you wear many hats managing people and other resources. Because your company’s ultimate goal is return to stakeholders, you want to clearly know how you can show THE FINANCIAL RESULTS in the Financial Statements of the Company. Because of that, you want to confident in your ability to read and interpret Financial Statements so that you to be an effective, efficient and valuable asset. The good news is you can now learn to use these tools to increase your knowledge and skills. You do not have to be a financial expert before the course because in this workshop, you will learn the financial tools and language in a highly hands-on and practical way. Whether you are managing day to day operations or planning for growth or new product lines, these tools will be invaluable to the decision making process.

Who should attend

Sales & Marketing Production & Engineering Human Resources & Finance and Accounting Purchasing & Procurement R&D / Production Development Anyone who is determined to be successful in his / her career

Our Expert Trainers

Our trainers are PSMB Certified. They possess vast relevant experience in their own specific fields as practitioners and trainers. Each comes with an impressive list of clients whom they have personally rendered their training services to. Trainer profiles are attached with each training proposal sent to clients.

Program objectives

By the end of the course, the delegates will be able to:

INCREASE their financial literacy & financial vocabulary for business & work
OBTAIN a competitive edge by understanding the basics principles of accounting and
fundamentals of finance and accounting
EXPOSE yourself to budgetary planning and variance analysis so that you think like an accountant too
MANAGE cost and increase efficiency of your projects/ departments/ divisions / company or organisation.
ACQUIRE the skills to detect early warning signs of possible projects or business failure so that you can make wiser decisions
GRASP & UNDERSTAND useful Financial Tools and techniques required for effective decision making.
STRESS on the importance business units in achieving corporate business objective


Methodology

Training will be conducted in the form of interactive lectures, writing exercises and critical analysis of written material. Participants are encouraged to bring along samples of reports for discussion.

To request for proposal

Please email Shahrukh Moghal at:
shahrukh@contactskills.com

Training & Testimonial Videos
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Training video in Pakistan
Delivery in Urdu & English
Developing Customer Centricity





Testimonial from zameen com
Pakistan's largest property portal




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Touch n Go

According to Dash, the training was fantastic. She had a good time. Even though she has been in the Service industry for 15 years, she felt she still learned new things during this program. To her, the highlight was Shahrukh's L.I.S.T technique to create a smooth conversation flow with the customer. Hence, enhancing customer convenience in interacting with us.



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Testimonial for Shahrukh's telesales training. One week after the training, an interview with the Head of Telemarketing at Affin Bank - Mr. Prem Kumar, about the training impact and increase in sales.



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How Shahrukh's Consultative Sales training approach helped Google Adwords and alibaba.com sales teams increase revenue. Here is what their ace performer has to say about his customer interaction after the training. Watch the video.



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The live chat customer support team at Coway Malaysia feels that this program will help them improve their level of communication. Also, the short cuts / canned messages developed in the classroom will help them communicate with their customers at a more human level. The previous shortcuts lacked feeling or the human touch.



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A tough debt collection situation. These finance company collection agents are collecting debt from blacklisted customers. This involves training on elements of persuasion beyond a basic collection approach. How did their life become easier while collecting from such individuals after Shahrukh's training? Watch the video.




OUR VISION

Facilitating Customer Delight through Professionalism in Human Capital Development

OUR MISSION

To provide leading edge customized training solutions in each campaign
To develop an experienced team of consultants with impeccable knowledge and experience in their relevant areas of expertise

OUR VALUES

Honesty, Integrity, Sincerity

corporate training in malaysia

Shahrukh Moghal - Managing Consultant
Quality Input Resources Sdn Bhd
Unit 13-G, Jalan OP 1/2,
1 Puchong Business Park, 47160,
Puchong, Selangor, Malaysia.
M: 0123278240 Email: shahrukh@contactskills.com
web: www.contactskills.com
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