Organizations are faced with a myriad of problems and issues in the process/es of generating output in the form of products and/or services. Problems and issues range from low productivity, quality deficiency, falling market shares, dip in profit, to rude telephone operators. The cumulative effect of these problems and issues actually costs organizations tons of money. Whilst there are ways and means of solving these problems and issues which inhibit the smooth and efficient generation of output, one of the most commonly used, AND underused, solutions is what everyone is familiar with – training. It is with this in mind that this program aims to assist the participants understand the contributions towards achieving a great learning organization.
Upon completion of this program, you will be able to:
Define Training Needs Analysis
Explain the Instructional Systems Model
Describe the importance of Training Needs Analysis
Identify vision, mission and goals of the company, divisional and department
Define and differentiate the three levels of needs analysis
Conduct Task Analysis
Identify resource requirements and prepare training budget Implement and monitor training plan
Define evaluation and explain Donald Kirkpatrick’s Evaluation model
Develop indicators to evaluate training effectiveness.
Who should attend
This training program is tailor made for HR managers and officers, heads of department, officers, engineers, supervisors, and those who are entrusted with the responsibilities in training.
Hands-on exercises Group discussions Case studies Interactive storytelling Commentary on other companies / industries Video presentation