Corporate training online courses seminars in malaysia








Management Development
Programs

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Executive Development
Programs

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Manufacturing Focused
Training Programs

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Industry 4.0
Awareness & Transformation

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Call / Contact Center
Sales, Service, Collection
Team Leader Training

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Sales & Marketing
Social Media Marketing

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Financial Management
Training Programs

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Human Resource Related
Training Programs

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Occupational Safety & Health
Training Programs

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Communication Skills
Training Programs

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IT Training
Excel . Word . Powerpoint

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Testimonial Videos



Telesales & Service Training
Google & alibaba.com

How Shahrukh's Consultative Sales training approach helped Google Adwords and alibaba.com sales teams increase revenue. Here is what their ace performer has to say about his customer interaction after the training. Watch the video.




Testimonial from zameen com
Pakistan's largest property portal









Customer Care Training
Touch n Go

According to Dash, the training was fantastic. She had a good time. Even though she has been in the Service industry for 15 years, she felt she still learned new things during this program. To her, the highlight was Shahrukh's L.I.S.T technique to create a smooth conversation flow with the customer. Hence, enhancing customer convenience.



Telesales Training
Affin Bank Berhad

Testimonial for Shahrukh's telesales training. One week after the training, an interview with the Head of Telemarketing at Affin Bank - Mr. Prem Kumar, about the training impact and increase in sales.





Live Chat training
Coway Malaysia

The live chat customer support team at Coway Malaysia feels that this program will help them improve their level of communication. Also, the short cuts / canned messages developed in the classroom will help them communicate with their customers at a more human level. The previous shortcuts lacked feeling or the human touch.



Debt collection training
Desa Capital

A tough debt collection situation. These finance company collection agents are collecting debt from blacklisted customers. This involves training on elements of persuasion beyond a basic collection approach. How did their life become easier while collecting from such individuals after Shahrukh's training? Watch the video.


Free Training Videos

How to conduct online sales presentations
1 hour free webinar by Shahrukh Moghal
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How to conduct online sales presentation
Participant feedback video below:






High Impact Telephone Sales
1 hour free webinar by Shahrukh Moghal




Debt Collection Skills
1-hour free webinar by Shahrukh Moghal






Developing Customer Centricity
Training conducted in Pakistan




Creating Impact with your Voice
Short lecture by Shahrukh Moghal







VISION | MISSION | VALUES
OUR VISION

Facilitating Customer Delight through Professionalism in Human Capital Development

OUR MISSION

To provide leading edge customized training solutions in each campaign
To develop an experienced team of consultants with impeccable knowledge and experience in their relevant areas of expertise

OUR VALUES

Honesty, Integrity, Sincerity

Privacy policy

corporate training in malaysia

Nuhad Tanweer - Director
Quality Input Resources Sdn Bhd
Contact person: Shahrukh Moghal
M: +60123278240
Email: shahrukh@contactskills.com
web: www.contactskills.com