Program Overview

Team Building is a process in which a work group examines how it is currently operating, identifies how it could improve its effectiveness, and implements the procedures and processes that enable it to get the job done in the best possible way. In this course, the participants will focus on how teamwork can impact positively on accomplishing tasks and on conflict resolution in work teams. They will define their roles in improving the quality of services/products that your company provides, and they will build teamwork skills.

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Program Objectives

Upon actively participating in this course, you will be able to:

Link team efforts to department or functional goals
Recognize when a team is working well or not
Use techniques for helping a team assess how well it is functioning
Understand why people behave the way they do in groups
Use tools that result in more effective meetings
Create a plan for using the techniques they have learned on the job
Enhance efficiency and effectiveness
Improve employee retention

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Methodology

A combination of lectures, diagnostic activities, simulations, activities, games, videos, and role play exercises.

Who Should Attend

Teams in all departments.

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