Problem solving teams try to solve all kinds of problems throughout the organization. Problems may be process related, chronic or sporadic. We are so used to problems and problem solving that we tend to forget the basics. A systematic step by step process of arriving at a solution is called structured problem solving. There are various Methodologies for structured problem solving. Define-Measure-Analyze-Improve-Control or DMAIC of Lean Sigma is used for problem solving. It describes in detail the steps for solving problems.
Understand why effective problem solving requires both logical & creative thinking
Learn a 7 step algorithm that can be used to solve most problems
Practice using the problem solving algorithm for logistics issues
Put preventive & control actions in place to prevent recurrence of issue