Presentations Skills Courses Training Seminars, Workshops in Malaysia


Program synopsis


REQUEST FOR ONLINE TRAINING PROPOSAL

The current global pandemic has forced organizations to conduct all communication online or in a virtual setting. Department meetings, Corporate presentations, Performance reporting, Sales presentations, Corporate training and any other kind of knowledge transfer, all are now done online. However, this practice, while not completely foreign, is not the norm for many businesses. There are certain hurdles to overcome if you want to keep your business running like a well-oiled machine.

Virtual or online audiences depend even more on the facilitation, assignment clarification, and feedback provided by their instructor. The instructor’s role is focused on facilitating audience efforts to think critically, apply and make sense of new knowledge. Hence the presenter’s need for enhanced rapport building skills including probing, persuasiveness, empathy, active listening, articulate speaking including voice and power words and immaculate knowledge of the online presenter platforms.

Program Objectives


Develop rapport with and engage your audiences
Empathize with audience’s perspective, emotions, wants and needs
Employ ‘power words’ to solicit desired emotions in your audience
Apply communication techniques in Articulate Speaking, Voice Characteristics, Probing & Active Listening
Learn Online body language essentials
Adhere to Virtual Meeting Etiquette
Understand the technology and features of online presenter platforms

Our Expert Trainers


Our trainers are PSMB Certified. They possess vast relevant experience in their own specific fields as practitioners and trainers. Each comes with an impressive list of clients whom they have personally rendered their training services to. Trainer profiles are attached with each training proposal sent to clients.

Methodology


Hands-on exercises
Group discussions
Case studies
Interactive storytelling
Commentary on other companies / industries
Video presentation

Who should attend


This program is prepared for executives and managers who need to conduct presentations for superiors or clients

To request for proposal


Please email Shahrukh Moghal at:
shahrukh@contactskills.com


TRAINING OUTLINE - CONDUCTING ONLINE PRESENTATIONS


Morning session – 3 Hours
Audience engaging communication in online presentations


The art & science of developing audience rapport & engagement


Triggering desired audience emotions through power words that create positive mental pictures.
Ensuring audience focus and attention through subtle reminders of why they are attending i-e The need for skills enhancement, developing confidence through learning, tired of bad performance etc.
Engaging the audience through directing their emotional state
Example – A low impact dull presentation
Example - A dynamic and interesting presentation

Empathy


Understanding audience’s perspective, emotions, wants and needs
Learning to use empathic dialogue to develop trust

Professional / Articulate Speaking


Mastering and Applying Voice Characteristics
Tone, Pitch, Rate of Speech and Volume
Power words explained and selected.

Probing Skills


The art of asking the right questions to identify and understand underlying audience issues
Asking empathic questions to encourage the audience to express themselves

Active Listening


The interactive communication flow during Q & A sessions in your presentation

Afternoon session – 3 Hours


Body language associated with on-line presentations 


How to effectively use body language when presenting
Body Language Mistakes To Avoid During Presentations
Using face-to-face etiquette

Virtual Meeting Etiquette


7 Tips Everyone Should Follow

Using the powerful features of on-line platforms (chat, breakout rooms, share screen, record etc.)


Short lecture
Participant presentation: Participants individually share their screens and show the class what they learned about the platforms.
Participants shall be made “meeting co-hosts” so that all the host features are available to the participants to present their knowledge of platform features to the class.

Group activity - 2-Minutes Presentation


Within groups (breakout rooms), participants design mock presentations or training modules that will last 2 minutes. During those 2 minutes, the participants must cover The voice and body language, Power words that create pictures to engage us, Power words to remind us why we want to learn in order to make us focus and pay attention, Use group chat feature at least twice, Use the breakout rooms feature at least once




OUR VISION

Facilitating Customer Delight through Professionalism in Human Capital Development

OUR MISSION

To provide leading edge customized training solutions in each campaign
To develop an experienced team of consultants with impeccable knowledge and experience in their relevant areas of expertise

OUR VALUES

Honesty, Integrity, Sincerity

corporate training in malaysia

Shahrukh Moghal - Managing Consultant
Quality Input Resources Sdn Bhd
Unit 13-G, Jalan OP 1/2,
1 Puchong Business Park, 47160,
Puchong, Selangor, Malaysia.
M: 0123278240 Email: shahrukh@contactskills.com
web: www.contactskills.com
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