REQUEST FOR PROPOSAL

TRAINING DETAILS

SOCIAL MEDIA ONLINE MARKETING TRAINING

sales selling skiils training malaysia

Building a business online is everybody’s dream as it reaches international audiences but online businesses also have a much higher failure rate compared to other forms of businesses. This program is aimed to soften the impact and help you succeed in your online journey. At the end of the program, each participant will have an effective and operating digital marketing campaign ready to start generating reach and revenue. This includes a page, site and payment system ready. This program is not only theoretical, it is designed to be fully practical hands on and results oriented.


LIST OF ALL DIGITAL MARKETING TRAINING PROGRAMS

BASIC (1 DAY) – HOW TO BUILD A BETTER BRAND ON FACEBOOK
BASIC (1 DAY) – HOW TO BUILD A BETTER BRAND ON LINKEDIN
ADVANCED (2 DAYS) – OPTIMIZING YOUR FACEBOOK, WECHAT & INSTAGRAM
MASTERY (2 DAYS) – FACEBOOK & BEYOND
Online Recruiting (1Day)
Online Customer Service (1Days)

Methodology

Training is delivered in a highly interactive and experiential way. Concepts and background information are presented through group exercises, discussion and activities creating an environment that facilitates accelerated learning and application. The trainer will facilitate discussion of real issues and challenges that the participants face in their work and private lives. Each activity will be thoroughly de-briefed to link the learning to real life situations.

Program objectives

Upon completion of this program, you will be able to:

BUILD an online business immediately
UNDERSTAND Facebook pages, groups, ads and optimisation
POSITION & BRAND themselves on social media
DEVELOP their website and market their products effectively
LEARN essential tools and apps that can be maximised for FREE

REQUEST FOR PROPOSAL

Please email Shahrukh Moghal at:
shahrukh@contactskills.com


Training & Testimonial Videos
-- -- ---- ------ ------ -- -- --- -- --- --- --- --- -- -
Back to top


Training video in Pakistan
Delivery in Urdu & English
Developing Customer Centricity





Testimonial from zameen com
Pakistan's largest property portal




Customer Care Training
Touch n Go

According to Dash, the training was fantastic. She had a good time. Even though she has been in the Service industry for 15 years, she felt she still learned new things during this program. To her, the highlight was Shahrukh's L.I.S.T technique to create a smooth conversation flow with the customer. Hence, enhancing customer convenience in interacting with us.



Telesales Training
Affin Bank Berhad

Testimonial for Shahrukh's telesales training. One week after the training, an interview with the Head of Telemarketing at Affin Bank - Mr. Prem Kumar, about the training impact and increase in sales.



Telesales & Service Training
Google & alibaba.com

How Shahrukh's Consultative Sales training approach helped Google Adwords and alibaba.com sales teams increase revenue. Here is what their ace performer has to say about his customer interaction after the training. Watch the video.



Live Chat training
Coway Malaysia

The live chat customer support team at Coway Malaysia feels that this program will help them improve their level of communication. Also, the short cuts / canned messages developed in the classroom will help them communicate with their customers at a more human level. The previous shortcuts lacked feeling or the human touch.



Debt collection training
Desa Capital

A tough debt collection situation. These finance company collection agents are collecting debt from blacklisted customers. This involves training on elements of persuasion beyond a basic collection approach. How did their life become easier while collecting from such individuals after Shahrukh's training? Watch the video.



OUR VISION
Facilitating Customer Delight through Professionalism in Human Capital Development

OUR MISSION
To provide leading edge customized training solutions in each campaign
To develop an experienced team of consultants with impeccable knowledge and experience in their relevant areas of expertise

OUR VALUES
Honesty, Integrity, Sincerity

Our Expert Trainers
Our trainers are PSMB Certified. They possess vast relevant experience in their own specific fields as practitioners and trainers. Each comes with an impressive list of clients whom they have personally rendered their training services to. Trainer profiles are attached with each training proposal sent to clients.
corporate training in malaysia

Shahrukh Moghal - Managing Consultant
Quality Input Resources Sdn Bhd
Unit 13-G, Jalan OP 1/2,
1 Puchong Business Park, 47160,
Puchong, Selangor, Malaysia.
M: 0123278240 Email: shahrukh@contactskills.com
web: www.contactskills.com
Facebook TwitterGoogle LinkedIn